Displays Trend (“we”, “us”) runs the online store at displaystrend.com. This policy explains what personal information we collect when you visit or shop with us, why we need it, and the choices you have.
Information we collect
Information you give us. When you place an order, create an account or contact us, we collect details such as your name, phone number, email address, delivery and billing address, and any notes you add to your order or message.
Order and payment information. We keep a record of the products you buy, order totals and how you chose to pay. Card, bank and mobile wallet payments are handled by the payment provider you choose. We do not store your full card number on our website.
Information collected automatically. Like most websites, our server and our shop software record basic technical information such as your IP address, browser type, the pages you visit and the time of your visit. This helps us keep the site secure and working well.
How we use your information
- To process, confirm, deliver and support your orders, including calling or messaging you to confirm a cash on delivery order.
- To arrange returns, exchanges and refunds.
- To reply to your questions and messages.
- To manage your account if you create one.
- To prevent fraud and keep our website secure.
- To send you news and offers, only if you have chosen to receive them. You can unsubscribe at any time using the link in any email.
- To meet our legal, tax and accounting obligations.
Who we share it with
We never sell your personal information. We only share it with trusted parties who help us run the store, and only as much as they need to do their job:
- Suppliers and fulfilment partners who pack and dispatch your order.
- Courier and delivery companies, who need your name, phone number and address to deliver your parcel.
- Payment providers such as banks, card processors, JazzCash and Easypaisa, to process your payment or refund.
- Website hosting and email services that store our website data and send order emails.
- Authorities, when the law requires it.
Cookies and local storage
Our website uses cookies and similar technology to make shopping work. For example, cookies keep the items in your cart and keep you signed in. Your wishlist and compare list are saved in your own browser on your device, not on our servers.
You can clear or block cookies in your browser settings. If you do, some parts of the store, such as the cart and checkout, may not work properly.
How long we keep it
We keep order records for as long as we need them for delivery, returns, warranty questions and our accounting and tax records. Account details are kept until you ask us to delete your account. Messages you send us are kept for as long as needed to help you.
Keeping your information safe
Our website uses a secure (HTTPS) connection, and access to customer information is limited to people who need it to run the store. No website can be completely secure, but we take reasonable steps to protect your information.
Your choices and rights
You can ask us to:
- tell you what personal information we hold about you;
- correct information that is wrong or out of date;
- delete your account and personal information, unless we need to keep it for legal or accounting reasons;
- stop sending you marketing messages.
If you have an account, you can update most of your details yourself in My account. For anything else, contact us.
Children
Our store is meant for adults. If you are under 18, please ask a parent or guardian to place your order.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.
Contact us
If you have any question about this policy or your personal information, please send us a message.